Google review 7/15/2026Very rude. Called them to get a quote for a job, John yelled and hung up the phone. Simple bad signal connection on their end and already impatient enough to scream at a complete stranger.
Dear Noam, Thank you for taking the time to share this feedback. We are sorry to hear about the experience you had when you called for a quote, and we recognize that this falls well short of the standard of service we aim to provide every customer. Please accept our sincere apologies. Regardless of any technical issues with the call, there is no excuse for a customer to be treated this way, and we take this matter seriously. We would very much like the opportunity to make this right. If you are willing, please contact me directly at 628-285-7070 or [email protected] with the date and approximate time of your call so we can look into it properly and follow up with you. Thank you again for your patience, and we hope to have the chance to restore your confidence in our business. Sincerely, Cassie Lang Director of Operations and Project Manager AIP Inc.
Google review 8/8/2025I worked with John, Navid and his team on a client’s complete build out from the bottom up of a brand new, custom designed business brick and mortar space. AIP was professional, thorough, communicative, responsive, and budget conscious during the entire process. The space turned out great and we will definitely be using their services again for commercial and residential projects.
Houzz review 8/7/2025I worked with John, Navid and his team on a business client’s complete build out from the bottom up of a brand new, custom designed business brick and mortar space in Marin. AIP was professional, thorough, communicative, responsive, and budget conscious during the entire process. The completion exceeded expectations and we will definitely be using their services again for commercial and residential projects.
Houzz review 10/9/2019John Chiapallone and his company, AIP Inc.remodeled our kitchen in Santa Venetia 2 years ago and we are extremely happy with his excellent craftsmanship, professionalism and work ethic. I have had so many experiences with contractors who show up late, or not at all…but John and his crew were reliable, dependable and always prompt. John is a perfectionist who does not cut corners (unintended pun). But he also stuck to our budget and was cost conscious. Not to mention that he created a stunning new kitchen for us!
Houzz review 12/20/2017Prompt. Very neat. Transparent billing practice, all very clear. Good craftsmanship which takes time and money but with gorgeous results. My new kitchen rocks.
Houzz review 12/19/2017John Chiapellone has been our go to guy for home improvements now for at least 10 years. His work is always done in a high quality manner without any stone being unturned. His suggestions have not only improved our living areas but have been very cost effective as well. We recommend Adventures in Production Inc. highly. The most costly one is shown below but there have been many in varied cost categories over the years.
Houzz review 11/29/2017You can count on AIP to be on the job on time, staffed by honest, qualified trade professionals who know how to competently and efficiently complete the project. Top quality work at a reasonable price. No surprises and they stand behind the work.
Houzz review 11/28/2017we've done minor and major upgrades to our home. The owner, John, always follows through, is prompt, easy to discuss complex issues with and his work is stellar! We are now involved in an extensive remodel and he is our 1st and only choice.